Royal Restoration Inc.
Restoration Project Manager
Full Time • Springfield
Benefits:
- 401(k)
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Signing bonus
- Training & development
- Vision insurance
Job descriptionJob Overview
Royal Restoration is a growing property damage restoration company specializing in emergency services (water, mold, fire), contents services, and full reconstruction. We work closely with insurance carriers, TPAs, property managers, and homeowners to deliver fast, compliant, and high-quality restoration services.
We are seeking an experienced Rebuild (Reconstruction) Project Manager to lead residential and light commercial insurance restoration rebuild projects from start to finish. This role requires TPA program experience and a solid understanding of insurance restoration workflows, documentation, and SLA/KPI timelines.
Position Overview
The Rebuild Project Manager is responsible for managing reconstruction jobs from initial site inspection and estimate through production, change orders/supplements, closeout, and customer satisfaction. You will oversee schedules, subcontractors, quality control, and communication with customers, adjusters, and TPA reviewers while ensuring projects are profitable, compliant, and delivered on time.
Key Responsibilities
- Manage multiple reconstruction projects simultaneously (drywall, paint, flooring, cabinetry, trim, electrical, plumbing, HVAC, etc.)
- Conduct site inspections, scope losses, and build clear project plans and schedules
- Produce and/or review estimates, supplements, and change orders (Xactimate preferred)
- Ensure compliance with TPA program requirements and meet SLA/KPI timelines (documentation, notes, approvals, photo requirements, etc.)
- Coordinate and manage subcontractors: bid requests, scope reviews, scheduling, onsite oversight, and quality control
- Order/track materials and confirm lead times to prevent delays
- Communicate professionally with customers, property managers, adjusters, and TPA reviewers to drive approvals and keep projects moving
- Maintain accurate job documentation (photos, daily notes, signed work authorizations, COs, invoices, permits/inspections where applicable)
- Monitor job costs, margins, and production performance; proactively address risks and scope gaps
- Perform job walks, punch lists, and final closeouts to ensure quality and customer satisfaction
- Collaborate with internal coordinators, estimators, and accounting to support billing accuracy and timely collections
- Identify and resolve issues that could create delays, denials, rework, or customer complaints
Required Qualifications (Must Have)
- 2–3+ years of insurance restoration rebuild project management experience (required)
- TPA program experience and comfort working within SLA/KPI deadlines (required)
- Strong knowledge of reconstruction processes and sequencing across multiple trades
- Strong communication skills (customer-facing, adjuster/TPA communication, subcontractor management)
- Proven ability to run multiple projects in a fast-paced environment with high attention to detail
- Valid driver’s license and ability to travel locally to job sites
Preferred Qualifications
- Xactimate and Symbility estimating experience (preferred)
- Experience with large-loss, multi-unit, or multi-site reconstruction projects
- Knowledge of permitting/inspections and closeout package requirements
- Familiarity with restoration/project management software (Dash or similar)
Job Type
Full-time
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Compensation: $60,000.00 - $75,000.00 per year
The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning, and Restoration Industries. The IICRC, originally named the International Institute of Carpet and Upholstery Cleaning Inc. (IICUC), was founded in 1972 by Ed York. Since starting in 1972, the IICRC has evolved into a global organization with more than 49,000 active Certified Technicians and more than 6,500 Certified Firms around the world.
The IICRC is managed by its Board of Directors, which is composed of 15 industry leaders elected by the IICRC’s Shareholders. The Board of Directors’ function is to represent the various interests of the applicants while leading the direction of the organization. The Board of Directors meets four times per year and is tasked with the responsibility of helping shape future policies of the organization and uphold the standards that help shape the industry.
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Great Company Culture
Fully paid Insurance Benefits (Vision/Dental/Medical)
Company Gym, Activities, Celebrations, Stocked Break Room
Flexible schedules